Cancellation Policy

• 80+ days before departure ? No charge. 79–65 days before departure ? ?50
• 000 per person. 64–35 days before departure ? 50% of the total price. 34–20 days before departure ? 75% of the total price. 19 days or less before departure ? No refund.

Terms & Conditions

• Standard hotel check-in time is 1500 hrs and check-out time is 11:00 AM. Visa fees and flight tickets are non-refundable under any circumstances. Once an airline ticket is issued
• any date change or amendment will attract applicable airline penalties. No refund shall be entertained for expenses arising due to circumstances beyond our control
• including flight delays or cancellations
• accidents
• adverse weather conditions
• natural calamities
• medical emergencies
• supplier policies
• visa rejection
• or visa delays. Passengers who miss their scheduled flights will be treated as "No Show" by the airline
• and any new or return ticket required must be purchased at their own expense. If a guest holding a valid visa cancels the tour due to the visa rejection of a co-traveller or travel companion
• the applicable cancellation charges will apply. Visa issuance remains solely at the discretion of the respective Embassy or Consulate. The Company reserves the right to postpone
• cancel
• modify
• or alter any tour
• itinerary
• or services without prior notice due to operational requirements or unavoidable circumstances. No compensation or refund shall be payable for such changes. Single passengers may be accommodated on a twin-sharing or triple-sharing basis. If a sharing partner is unavailable
• a Single Supplement charge will be applicable. Group bookings are generally accommodated in standard category rooms. Allocation of double or twin rooms is subject to hotel availability at the time of check-in. Tour prices are based on prevailing rates at the time of quotation. The Company reserves the right to revise the package cost in the event of changes in airfare
• taxes
• exchange rates
• fuel surcharges
• or other related costs before departure. Unless otherwise specified
• tour fares are based on departures from Cochin. Guests departing from other cities will be required to bear the applicable airfare difference and any additional expenses
• including hotel stays
• airport transfers
• or related costs. Hotels are selected based on quality
• convenience
• and availability. In case of non-availability
• accommodation may be arranged in alternate hotels of a similar standard. Rooms are generally provided on a twin-sharing basis
• and the third occupant may be accommodated on a rollaway bed or mattress. Hotel amenities such as air conditioning
• heating
• and other facilities are subject to local regulations
• weather conditions
• hotel policies
• and tour type. As a tour operator
• the Company acts only as an intermediary and shall not be held responsible for delays
• deficiencies
• or service failures by airlines
• hotels
• transport providers
• cruise operators
• or other third-party service providers. Opening and closing hours of attractions are beyond the Company's control. Pre-allocation of seats for group bookings is subject to airline policy and availability. Adjacent seating cannot be guaranteed
• and seat selection charges
• if any
• shall be borne by the guest. Travel documents
• including air tickets and visas
• will be released only upon receipt of full payment. Documents must be collected from the respective booking office and will not be sent by courier. Any loss or damage caused to hotel property
• vehicles
• or other facilities by guests shall be borne solely by the concerned passenger(s). No refund shall be provided for any unused services
• including meals
• sightseeing
• transfers
• or missed flights during the tour. The Company shall not be liable for any loss
• injury
• accident
• death
• delay
• natural calamity
• strike
• war
• quarantine
• breakdown
• or any unforeseen circumstances beyond its control. Any additional expenses arising therefrom shall be borne by the passengers TERMS AND CONDITIONS In the event of a Force Majeure situation
• including pandemics or other circumstances beyond our control
• non-recoverable expenses will be deducted and the balance amount may be retained as a Credit Shell for future bookings. Passports must have a minimum validity of six months beyond the return date
• along with the required number of blank pages
• as per the respective consulate's requirements. Visa issuance is solely at the discretion of the concerned Embassy or Consulate. Visa fees
• hotel advances
• ticket charges
• and related expenses are non-refundable in case of visa rejection or delay. Personal interview expenses
• if required
• shall be borne by the guest. All cancellation requests must be submitted in writing from the guest's registered email address. Telephonic cancellation requests will not be accepted. No-shows
• missed departures
• and cancellations due to weather conditions
• natural calamities
• or other such circumstances shall be treated as fully non-refundable. Visa rejection shall be treated as a deemed cancellation
• and applicable cancellation charges shall apply based on the visa rejection date. Re-application for a visa may be made by paying additional charges; however
• visa approval remains at the discretion of the respective authorities. Guests are responsible for verifying the accuracy of their visa details
• including validity and personal information. The Company shall not be liable for losses arising due to incorrect visa particulars or immigration-related issues. In cases where air tickets or visas are processed more than 91 days prior to departure
• the actual airfare and visa charges will apply in addition to the applicable cancellation charges. Failure to remit the applicable TCS
• GST
• balance payment
• or any statutory charges within the stipulated timelines shall be treated as a cancellation
• and refunds
• if any
• shall be governed by the prevailing cancellation policy. The Company reserves the right to terminate the tour of any guest whose conduct is disruptive
• abusive
• or inappropriate towards co-passengers
• Tour Managers
• drivers
• local residents
• or service staff. In such cases
• no refund or compensation shall be payable
• and the guest shall arrange their own return travel at their own expense. Any guest who voluntarily discontinues or withdraws from the tour for personal reasons shall be deemed to have cancelled the tour
• and no refund will be applicable. While the Company may assist guests in arranging additional services
• all related expenses must be paid in advance by the guest. International hotels may require a refundable security deposit at check-in
• payable by cash or credit card. Any deductions towards minibar usage
• damages
• or additional services will be made by the hotel directly. The Company shall not be responsible for such transactions. Quoted prices are not valid during blackout periods or peak dates unless specifically confirmed. Any increase in applicable costs shall be borne by the guest. Full payment must be made within the stipulated timelines. Failure to do so may result in cancellation of the booking
• forfeiture of amounts already paid
• and recovery of applicable cancellation charges. Guests travelling on Visa-on-Arrival or e-Visa must ensure that their passports meet all applicable requirements
• including a minimum validity of six months from the date of entry. The Company shall not be liable for any losses arising from invalid
• damaged
• or insufficient travel documents. Guests are solely responsible for the safekeeping of their passports. Any expenses arising from loss of passport
• including police reports
• embassy visits
• replacement documents
• accommodation
• meals
• and transportation
• shall be borne by the guest Guided tours may involve a reasonable amount of walking between coach parking areas and sightseeing attractions. Guests must ensure that they are medically fit to travel. The Company shall not be responsible for denied boarding or travel restrictions arising from medical conditions or fitness issues. The Company shall not be liable for airline-related matters
• including overbooking
• baggage loss
• seat allocation
• meal quality
• or any other services provided directly by the airline. Denial of boarding or entry due to invalid
• expired
• damaged
• or inadequate travel documents shall be treated as a cancellation
• and the applicable cancellation policy shall apply. Any form of aggressive
• abusive
• or inappropriate behaviour towards tour guides
• tour staff
• or fellow travellers will not be tolerated and may result in immediate termination of tour services without refund.