Cancellation Policy

Terms & Conditions

• Rates are valid for Indian citizens only.
• Reconfirmation procedures can be done only post receiving the payment.
• Unused services for transfers, tours & hotel accommodation are not re-fundable.
• Passport copies are mandatory for all payments made in foreign currency.
• Standard Check in 14:00 Hrs Check out is 12:00 Hrs which may vary as per local rules.
• Passengers should be completed 02 doses of covid vaccination before 14 days of travel date.
• We, Alhind Holidays reserves the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events occur during the tour, our local representative will inform you of the changes on the spot and we solicit your full co-operation in accepting such circumstantial changes. Such changes may be necessitated due to factors beyond our control such as Force Majeure events viz. flight delays, cancellation, weather conditions etc. Hence we will not be responsible and is not Liable to offer any refund or compensation towards the same.
• Airlines/Room up-gradation and complimentary will not be entertained on tour.
• If the Guest needs any Pre/Post Tour deviation, the same must be informed at the time of booking
• last minute changes will not be entertained.
• Security deposit may required either in Cash or Credit card by hotels which is refundable provided no room incidentals are incurred. This security deposit is not included in the package cost and must be paid by the guests/corporate directly to the hotel at the time of check in.
• Guests are advised not to keep their valuables in the Coach while on tour
• The Company will not be responsible for any kind of loss of valuables from the vehicle.
• If the vehicle/ is accidentally or otherwise damaged by the Guest, he/she will be required to pay compensation amount to the Coach company.
• If the Hotel /Room is accidentally or deliberately damaged by the Guest,hotel is having the right to charge for the damage. The same will have to bear by the Guest himself/herself directly to the hotel before check out.
• Triple Accommodation: Maximum of three persons in one room. Triple rooms are usually a single queen-size bed or two separate beds and third bed is often a rollaway bed or cot placed in a room.
• Double/Twin Accommodation: A Double room has either a single queen/king-size bed or two separate beds. If you request for a room with a queen-size bed, the same would be provided subject to availability. In case of non-availability of a room with a queen/ king -size bed, a twin bedroom would be given.
• If you are deported by the emigration or by any government authorities, Alhind holidays will not be responsible for the same at any circumstances.
• Meals:-We do not assure any special meals or special timing for food and also any special arrangement for infants, children, or passengers with cholesterol, diabetes, high blood pressure or any other unhealthy condition.
• Fresh-up @Airport means :- you can use toilets and just fresh-up(No shower facilities available)
• The company reserves the right to postpone or cancel the trip that we have announced, without assigning any reason. In such cases, money paid by the customer will be fully refunded whereas no compensation or claim will be entertained.
• Please note: Few hotels in Europe have no air condition.Room heaters are available at most of the hotels.
• Most of the European countries, Usage of Public toilets are not free(For usage, you have to pay .50 cent/ 1Eur)
• Simcard: We recommend you to activate International roaming/Local sim cards..
• Visa fees are non —refundable at any circumstances. Bio Metric is mandatory for Europe visas and the customer should go to VFS Centre for the same(alhind staffs will assist)